Privacy Policy

Last updated: January, 2025

At Aphrodite (“we,” “our,” “us”), accessible from https://aphrodite.co.uk (the “Website”), your privacy is one of our top priorities. This Privacy Policy document explains how we collect, use, disclose, and protect your personal information when you visit or use our website and related services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, or other details you voluntarily provide through forms or account registration.

  • Usage Data: including IP address, browser type, operating system, referral URLs, pages visited, and time spent on the site.

  • Cookies and Tracking Technologies: we use cookies and similar tracking tools to improve user experience, analyze traffic, and remember preferences.

2. How We Use Your Information

We may collect the following types of information:

  • Personal Information
    Such as your name, email address, phone number, or other details you voluntarily provide through contact forms, appointment requests, or other interactions with our website.

  • Usage Data
    Including IP address, browser type, operating system, referral URLs, pages visited, and time spent on the website.

  • Cookies and Tracking Technologies
    We use cookies and similar technologies to enhance user experience, analyze website traffic, and remember user preferences.

2. How We Use Your Information

We may use the information we collect to:

  • Provide, operate, and maintain our website and services

  • Improve, personalize, and expand our website functionality

  • Communicate with you, including responding to inquiries and providing customer support

  • Process appointment requests or other submissions

  • Ensure website security and prevent fraudulent activity

  • Comply with legal and regulatory obligations

3. Cookies

Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings; however, some parts of our website may not function properly without them.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Security

We implement appropriate technical and organizational security measures, including HTTPS encryption, access controls, and secure hosting. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent where processing is based on consent

  • Request data portability

  • Object to or restrict certain processing activities

To exercise these rights, please contact us using the details provided below.

7. Third-Party Services

Our website may contain links to third-party websites or services, such as analytics tools, social media platforms, or embedded content. We are not responsible for the privacy practices of these third parties and encourage you to review their respective privacy policies.

8. Google Analytics and Advertising

We may use Google Analytics, Google Ads, or similar tools to monitor website performance and understand user behavior. These services may use cookies or tracking technologies to collect non-personal information. You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on or adjusting your Google Ads settings.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided personal data to us, please contact us immediately so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

📧 Email: secretary@draphrodite.co.uk
📞 Phone: 020 3740 7846
🌐 Website: https://aphrodite.co.uk
📍 Location:
Imperial College Private Healthcare
The Medical Chambers Kensington
The Cleveland Clinic London